Main
Melissa Phillips
Currently searching for a program evaluation or data analyst position that allows me to utilize my problem-solving skills to drive positive social change.
Education
M.S., Program Evaluation and Data Analytics
Tempe, AZ
Arizona State University
Anticipated 2024
- Statistical methods/modeling, causal analysis, research design, organizational behavior, data visualization, and data science with R for application in the private or public sector.
B.A., History
Cleveland, TN
Lee University
2012
- Rigorous program with focus on critical thinking, research methods, writing, argumentation, and presentation.
Selected Positions
Quality Assurance Reviewer
Remote
OS National LLC
Present - 2023
- Conducted pre- and post-closing file reviews for real estate transactions in more than 15 markets for national title company ensuring clear title and accurate figures to avoid substantial financial losses to the company.
- Reviewed over 2,000 closings and identified more than $1,000,000 in errors and omissions
- Developed new training guide and SOP manual detailing review procedures and protocols for transactions in 15 states
Escrow Support Specialist
Remote
OS National LLC
2023 - 2021
- Supported Escrow team in preparation of preliminary settlement statements, procurement and review of essential payoff and HOA documentation for transactions in more than 10 markets.
- Prepared over 4,500 transactions for closing by preparing preliminary settlement statements, generating lender packages, and updating supporting documentation while maintaining internal audit rating of over 90% accuracy
Paralegal
Peachtree City, GA
Orme & Franke Law Firm P.C.
2020 - 2016
- Collaborated with two partners at a boutique transactional law firm concentrating on business, real estate, commercial financing, intellectual property, and estate planning matters.
- Initiated cloud-based project management system increased workflow efficiency and reduced average flat rate project duration by 20%.
Introduction to the Humanities
Cleveland, TN
Lee University
2012 - 2011
- TA and lectured
- Introductory survey to the genres and themes of the humanities.
- Undergraduate level class
Selected Writing
Introduction to gganimate
N/A
ASU Homework
2023
- Walk through of training on basic functionality of the gganimate package for creating animated graphs in R.
- Homework.
Culture and Catholicism in Colonial Latin America
Lee University
Lee University Press
2010
- Analysis on unique aspects and perspectives of religiosity in colonial Latin America.